The first thing I most beneficial is that the procurement consultants advice is totally confidential and unbiased. Our procurement consultant’s expert external experiences can be contracting in an ad hoc basis, giving the company a resource that can be expanded and diluted as and when required. When consultants are hired in they are fully aware that time is money to the company, and therefore generally produce results faster than internal sources. Their skills leave no questions unanswered, and they have a strong eye on the critical path of the project or research they have been asked to carry out. There’s usually a strong mix of operations and strategy along with a good understanding of best practice within the industry. Being consultants they will come up with ideas and inattentive ways of examining the organisation, this is possibly because sometimes a company cannot see outside of the box and bringing in support from outside can provide a quick fix to a stagnating company. Their insights can strengthen the organisation, support your structure now when the future.
On the financial side hiring a consultant will be more cost-effective as there are no pension funds, PAYE, company cars etc. Etc. That would be normally being associated with an employee. Usually paid by the day the benefit from the organisation is that the contract with the consultant can be terminated within usually two weeks.
Finally they will use customer satisfaction is our own benchmark to whether or not they have provided high-quality service.